Service Changes

/Service Changes

Lync (Skype for Business) Migration to Campus Lync

What is happening? The Division of Student Affairs (DSA) is transitioning its Lync Instant Messenger (a.k.a. Skype for Business) service from servers hosted by the Department of IT (DoIT) to servers hosted by TAMU IT. Why? TAMU IT has a Lync service which is included and integrated in with [...]

By | July 31st, 2017|Service Changes|0 Comments

Digital Signage Moves to Campus Shared Four Winds Back-End

What happened? The Division of Student Affairs (DSA) has migrated its digital signage back-end service from servers hosted by Student Affairs IT (DoIT) to servers hosted by TAMU IT. Why? DSA has had digital signage for many years and has been an active participant on the campus Digital Signage Steering Committee [...]

By | August 29th, 2016|Service Changes|0 Comments

Email Migration to Campus Exchange

What is happening? The Division of Student Affairs (DSA) is transitioning its email service from servers hosted by the Department of IT (DoIT) to servers hosted by TAMU IT. Why? In 2014, The University centrally funded email services and required all University entities to transition to a TAMU [...]

By | July 27th, 2016|Service Changes|0 Comments

EmpowerID Service to Be Retired

The EmpowerID service will be retired on May 1, 2015 which means you will need to use other preferred methods to reset and change passwords.  For password resets, most users are contacting the DoIT Service Desk and moving forward this will be the preferred method to reset a forgotten password. For password changes, the best [...]

By | March 31st, 2015|Service Changes|0 Comments

ServiceNow – Early Assessment

In January, Information Technology switched to ServiceNow, an IT service management platform that is widely considered to be one of the best in the world. ServiceNow is currently used to support our incident management process (e.g., tickets) and service management (e.g., ordering, accounts, software). In the future, ServiceNow can support virtually all of the things [...]

By | March 13th, 2015|Service Changes|0 Comments