Service Changes

/Service Changes

Windows 10 for DSA

Windows 10 for DSA The Division of Student Affairs (DSA) is transitioning from Windows 7 to Windows 10 as it's primary supported business operating system platform. What is happening? The Division of Student Affairs (DSA) is transitioning from Windows 7 to Windows 10 as it's primary supported business operating system platform for workstations, laptops, and [...]

By | 2018-05-08T17:40:02+00:00 April 19th, 2018|Service Changes|0 Comments

Spirion (Identity Finder) Scans

Division of Student Affairs (DSA) workstations utilize Spirion software (formerly called Identity Finder) to scan for protected information (e.g., Social Security numbers) in accordance with the TAMU IT Policy Control Catalog. Scans are scheduled to run automatically at the beginning of every month, within the first 10 business days, beginning at noon. Please remain logged into your computer during the scan, and keep Outlook open. While the [...]

By | 2018-02-23T20:53:34+00:00 February 21st, 2018|Service Changes|0 Comments

Email Migration to Campus Exchange

What is happening? The Division of Student Affairs (DSA) is transitioning its email service from servers hosted by the Department of IT (DoIT) to servers hosted by TAMU IT. Why? In 2014, The University centrally funded email services and required all University entities to transition to a [...]

By | 2018-01-26T15:19:17+00:00 July 27th, 2016|Service Changes|0 Comments

EmpowerID Service to Be Retired

The EmpowerID service will be retired on May 1, 2015 which means you will need to use other preferred methods to reset and change passwords.  For password resets, most users are contacting the DoIT Service Desk and moving forward this will be the preferred method to reset a forgotten password. For password changes, the best [...]

By | 2018-01-26T15:19:18+00:00 March 31st, 2015|Service Changes|0 Comments

ServiceNow – Early Assessment

In January, Information Technology switched to ServiceNow, an IT service management platform that is widely considered to be one of the best in the world. ServiceNow is currently used to support our incident management process (e.g., tickets) and service management (e.g., ordering, accounts, software). In the future, ServiceNow can support virtually all of the things [...]

By | 2018-01-18T16:41:34+00:00 March 13th, 2015|Service Changes|0 Comments