A New Mac Management Tool for DSA

The Division of Student Affairs (DSA) is transitioning from Centrify to Jamf as it’s primary supported Mac management tool.

What is happening?

Jamf will be enrolled on all OSX and iOS devices allowing us to enhance the level of service provided to Mac for workstations, laptops, and tablets while abiding by state, system, and university rules and without compromising security. This project also includes additional “User Experience” improvements pertaining to Desktop Software, Remote Access, and Security.

Why?

DSA’s primarily supported desktop operating system is currently Centrify, but there are significant limitations. Jamf has been chosen as the next primary iOS and OSX management tool due to its enhanced ability to provide remote support, include iPads, and provide substantial user experience enhancements.

To put it simply, we want to empower you, our Mac users, to do the work you need to do, when you need to do it, with as little interruption as possible to your workflow. This tool allows us to do that while abiding by state, system, and university policies and without compromising security. 

When?

The Jamf enrollment project is currently in the enrollment and reporting phase. See the enrollment schedule below.

What should I know?

  • This project will have a minimal impact on the day-to-day use of your device.
  • Technology Services – Student Affairs will need to access your devices twice.  
  • All new devices will be auto enrolled.
  • Phase II does require that all devices be wiped.
  • Additional details will be provided to users at a later date.

What if I need help?

  • Technology Services – Student Affairs will send out multiple emails to each department discussing the deployment as it approaches.
  • Technology Services – Student Affairs will post updated information to this website.
  • Your IT Liaison can help explain the Jamf transition process.
  • After the transition, you will contact Technology Services – Student Affairs Service Desk for help and support.

Enrollment Schedule

Department Devices Schedule
DoIT Enrolled November 30 – December 4
Memorial Student Center Enrolled December 7 (9A-11A)
Music Activities Enrolled December 7 (9A-11A)
Rudder Theatre Enrolled December 7 (9A-11A)
University Center & Special Events Enrolled** December 7 (9A-11A)
Student Activities Enrolled** December 8 (9A-11A)
VPSA Enrolled** December 8 (9A-11A)
Becky Gates Children’s Center Enrolled December 9 (9A-11A)
Corps of Cadets 20 Devices December 10 (2P-4P)
Recreational Sports 47 Devices December 11 (9A-11A)
Student Health Services 6 Devices December 11 (2P-4P)
Counseling & Psychological Services 4 Devices TBD
Disability Resources 4 Devices December 14 (9A-11A)
Multicultural Services 1 Device December 14 (9A-11A)
Offices of the Dean of Student Life 46 Devices December 15 (2P-4P)
Residence Life 7 Devices December 17 (9A-11A)

** Indicates outstanding devices that were unavailable during the original enrollment date and time. Technology Services – Student Affairs will be working with device owners to schedule a time to enroll these devices at a later date.