The resources given below will help DSA departments plan for their phone needs and stay on supported phone systems.

Texas A&M Division of IT actively supports two phone systems that can be found on-campus:

• Current Cisco VoIP
• Original Polycom VoIP. The Division of IT will discontinue support for this phone system after December 31st, 2023

Previously used phone systems can still be found around campus, but the Division of IT only supports the two systems listed above. However, it is important to note the Division of IT will only be supporting the current Cisco VoIP phone system after September 2022.

The cost implication for switching to the current Cisco VoIP phone system is approximated at $190 per phone. The breakdown of the price is:

• Telecom Service Fee – $33
• Cost of he Phone – $120
• AC Adapters for Phone ~ $40

For More In-Depth Knowledge

The TAMU Phone Systems Guide is a good place to start as it:

• Provides a lifecycle summary of each phone system.
• Helps you determine which phone system you are on.
• Provides 3-step instructions to help you switch to the current Cisco VoIP phone system.

Click on the tab below to download the PDF.

Need Help Switching Phone Systems?

To switch phone systems, follow the three steps on page 2 of the TAMU Phone Systems PDF document hyperlinked above. You will primarily be working with the Texas A&M’s Division of IT Telecommunications Group ([email protected], 979.845.8300) but feel free to contact your Technology Services – Student Affairs IT Liaison if you have any questions.

Click on the tab below for more information.