Our New Ticketing System Launches!
Our IT Service Portal is now available! Users can easily enter and track their own support tickets through a user-friendly portal, making it simpler to get help when needed.
Accessing Your Adobe Creative Cloud License
Accessing Your Adobe Creative Cloud License Licenses for Full Time Employees Texas A&M University is funding Adobe Acrobat and Adobe Creative Cloud licenses, for up to two devices, for all TAMU main campus, Texas Engineering Experiment Station, and School of Dentistry part-time and full-time employees for [...]
TAMU Phone Systems
Phone Systems at Texas A&M University Phone Systems The resources given below will help DSA departments plan for their phone needs and stay on supported phone systems. Texas A&M Division of IT actively supports two phone systems that can be found on-campus: Current Cisco VoIP Original Polycom VoIP. The [...]
DSA Data Center Move
Scheduled Maintenance Announcement: DSA Data Center Move (Service Outage) The Division of Student Affairs (DSA) is relocating significant IT equipment to a new data center. Multiple DSA IT services will be degraded or unavailable during this scheduled maintenance window. Maintenance Window: Saturday, November 23, 2019, 12:00am (Midnight) - Sunday, November 24, 2019, 12:00pm (Noon), [...]
Corps of Cadets FAQ
Corps of Cadets FAQ The new Corps Apps system has been deployed replacing Assembly. How is Rank determined? Rank is determined automatically in the Corps Apps system. This is based on the Classification/Position(s) of the Cadet. The rank assigned to the Cadet will be based on the highest [...]
Windows 10 for DSA
Windows 10 for DSA The Division of Student Affairs (DSA) is transitioning from Windows 7 to Windows 10 as it's primary supported business operating system platform. Project Complete! What is happening? The Division of Student Affairs (DSA) is transitioning from Windows 7 to Windows 10 as its primary supported business operating system platform for [...]
Spirion Scans
Division of Student Affairs (DSA) workstations and mobile devices utilize Spirion software (formerly called Identity Finder) to scan for protected information (e.g., Social Security numbers) in accordance with the University security practices. The Spirion agent will operate in a passive mode, with a weekly scheduled scan for sensitive information. Please remain logged into your [...]
Lync (Skype for Business) Migration to Campus Lync
What is happening? The Division of Student Affairs (DSA) is transitioning its Lync Instant Messenger (a.k.a. Skype for Business) service from servers hosted by the Department of IT (DoIT) to servers hosted by TAMU IT. Why? TAMU IT has a Lync service which is included and integrated in [...]
Digital Signage Moves to Campus Shared Four Winds Back-End
What happened? The Division of Student Affairs (DSA) has migrated its digital signage back-end service from servers hosted by Student Affairs IT (DoIT) to servers hosted by TAMU IT. Why? DSA has had digital signage for many years and has been an active participant on the campus Digital Signage Steering [...]
EmpowerID Service to Be Retired
The EmpowerID service will be retired on May 1, 2015 which means you will need to use other preferred methods to reset and change passwords. For password resets, most users are contacting the Technology Services - Student Affairs Service Desk and moving forward this will be the preferred method to reset a forgotten password. [...]